As an Application Support Analyst in the Platforms & Infrastructure Team, you will support the operational delivery of IHI’s vital services to the NHS. The primary focus of the role is on supporting our bespoke in-house developed software systems, data warehousing, and related.
Through the support and maintenance of key software systems and platforms, you help ensure: System availability. Safe operations of systems and data. Safe and timely release of software updates. Systems operate securely. Rapid resolution of support issues and requests. Safe deployment of software.
Responsibilities:
- IHI is a leading provider of Diabetic Eye Screening (DESP), Child Health Immunisation Services (CHIS), and Targeted Lung Health checks (TLHC). IHI is also an important part of the In Health Group; one of the UK’s leading healthcare providers.
InHealth Intelligence (IHI) has over 800 staff that operate from over 17 offices, and hundreds of clinics location across the UK. The business is supported by up 13 IT staff based in Winsford or remote, that monitor and support 1,600+ devices including a hybrid hosting environment spanning multiple locations/providers.
IHI is part of the InHealth Group, and rapidly expanding with new customers and modalities all the time making it an exciting place to work.
What you are responsible for:
Supporting our bespoke application hosted on both cloud and on-premises including: Perform systems administration and updates. Pro-actively monitor applications logs and metrics. Work to SLAs. Pro-active monitoring and maintenance of applications and databases. Commissioning new environments/systems. Helping development debug and test systems. Maintaining system documentation. Helping secure application hosting systems. Building deep, expert knowledge on our system/software.
We are recruiting to LibraTeam, which works under the HeadChannel brand. We are a part of the UK-based Cohaesus Group (https://cohaesus.co.uk/), which has expanded rapidly in the last two years and owns several companies worldwide.
