- Project management SAAS Web design WordPress Configurations
Responsibilities:
- Work with multiple internal and external teams to get products installed and resolve issues Manage several complex projects simultaneously with multiple customers Deliver high level of customer service as measured by CustomerSAT Deliver reports on process improvement initiatives
Technologies:
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Responsibilities: Work with large financial institutions to implement new add-on products Track projects effectively, keep customers on track using detailed project plans Work with multiple internal and external teams to get products installed and resolve issues Manage several complex projects simultaneously with multiple customers Deliver high level of customer service as measured by CustomerSAT Deliver reports on process improvement initiatives Understand internal influences in the organization Understand what's important to the project and priorities Encourages successful communication among team members Onboard new products and refine SOPs
Qualifications: Bachelor's degree or equivalent Outstanding written and verbal communication skills Experience with complex project management Excellent organizational skills and ability to juggle multiple priorities Ability to recognize high-level opportunities for improvement and change Adaptability to shifts in project plan and deliverable dates Working knowledge of personal computers, with the ability to organize information using tools including, but not limited to: database management, spreadsheets, word processing, or other business applications software Strong attention to detail with excellent follow up and tracking skills Strong interpersonal skills and demonstrated teamwork Works effectively as part of team, while often working independently and with little direct supervision to accomplish goals and achieve results
